Thank you for your email. I will score a 5 when I receive the request from Honda. My experience in Newton Abbot was very pleasant. Staff were friendly, polite, good humoured, informative, proactive and efficient. This included texting me when the work was complete (within the timescale specified), leaving the service booklet open on the passenger seat showing the service stamp (meaning I didn’t need to check), and welcoming me back at collection with humour. I really do appreciate your human centric approach. Thank you. The above directly contrasts with the dealership for my last car (not Honda but large player) which was unfriendly, inefficient and with far too greater an emphasis on selling as against service. I chose to buy Honda because of good reviews on reliability and also the closeness of Newton Abbot to our home. My first service experience was a pleasure, so thank you. Yours sincerely J Nietrzebka

I was very happy with the service provided by Speedwell Honda yesterday, enabling me to drive my car again with confidence. You staff are kind and friendly as well as being efficient. This counts for a lot in my opinion. My car started briskly this morning as required, rather than being a non-starter as it was yesterday. Surprising the difference a new battery makes. I am pleased that this battery is guaranteed for three years. Thank you for your communication. I'll be back in February for the MOT. Regards Eileen Reynolds.

Dear Vic , I found every aspect of my visit to you recently met entirely to my satisfaction. Keep up the very good work Best wishes to all your staff. Michael Flowers

Hi Curtis, Just wanted to say thanks for all your help over the last couple of weeks and when we collected the car at the weekend. The car is great to drive and we were really impressed with the very friendly and efficient service we got from you personally and from Speedwell in general.

Can I just say that I have bought my first Kia from Speedwell in Paignton and the service I received from a Josh and Raul was outstanding and the car’s fantastic, from one very happy bunny - Karen Kelly.

Definitely a 5. Top quality from a great dealership, thanks Tony Dardis

Dear Martin Richards, Thank you for contacting me about my new Jazz, with which I am delighted. I have to tell you that the service provided has been excellent. The Sales Executive, Stephen Peralta, took great care in ensuring I understood fully the workings of the car. He accommodated our questions and needs with patience. My son in law who did all the negotiating with Stephen found it a pleasurable experience and was more than happy with the result. Yours Sincerely, Margaret Threadingham.

Thank you for your service yesterday – my husband scored it a 5 because firstly you were flexible when we had to cancel the previous date; you sorted out a replacement car; and got the car ready for 2.30 – earlier than expected and on time. You rang to let us know about extra work and still got the car done on time. So we are very satisfied customers.